Job Description

General Accountabilities

• Oversee and manage all contracted security and crowd management service providers to ensure effective service delivery.

• Ensure availability, compliance, and renewal of security contracts.

• Develop, implement, and enforce security policies and procedures.

• Monitor department performance through defined KPIs and service-level agreements (SLAs).

• Ensure timely response to security incidents and maintain incident logs.

• Oversee security reporting, documentation, and archival systems.

• Act as a core team member contributing to organizational safety, risk management, and business continuity.

Specific Accountabilities

• Supervise daily operations of outsourced security companies, Conduct regular performance reviews and audits of security providers.

• Ensure security staffing levels, deployment plans, and response readiness, Coordinate with internal departments to address security needs.

• Ensure all security contracts are valid, up to date, and aligned with organizational requirements.

• Monitor compliance with contractual obligations, policies, and legal regulations.

• Support contract renewals, variations, and service improvement initiatives.

• Develop, review, and update security policies, SOPs, and emergency response plans.

• Ensure consistent implementation of procedures across all sites, Ensure timely response to incidents, alarms, and emergencies.

• Review and validate incident reports and investigation findings, Maintain a centralized incident log and trend analysis.

• Prepare regular security performance and incident reports for management, Maintain accurate records, logs, and archived security documents.

• Define, monitor, and analyze departmental KPIs (response time, incident rates, compliance, etc.).

About Sela

Founded in 1997 as Saudi Arabia’s first FIFA-recognised player representation company, Sela has grown to be a leading organisation specialising in the sport, entertainment, culture, leisure and hospitality industries. Across these sectors, the company conceives and delivers spectacular experiences and creates iconic destinations that millions of people enjoy each year. For more than 25 years, Sela has been proud to partner with some of the world’s best- known brands to offer event management services and curate experiential moments that build engagement and connect with audiences. Within the sports marketing and commercial arena, Sela negotiated sponsorship deals for the majority of top-class Saudi Arabian football clubs and led the commercial and operational arm of the Saudi Premier League. The company has since expanded and has worked with major sports properties, including Formula E, SuperCoppa, Supercopa de España, World Wrestling Entertainment, World Boxing Super Series, and the World Chess Championships. As the company accelerates its growth and international expansion plans, Sela’s team of dedicated experts provide end-to-end solutions, from master planning to engineering; concept development, audio, video, visualisation; research and patenting; and creating and monetising a brands and IPs. The company has built and put together stunning destinations and events with highly experienced professionals who handle all aspects of operations and management to make the visitor experience unforgettable. Sela’s experiences have welcomed more than 40 million visitors. Its experiential excellence includes Jeddah Superdome – the world’s largest geodesic dome; Boulevard Riyadh City – the biggest entertainment hub in Saudi Arabia; Boulevard World – with its 10 global zones; as well as Via Riyadh, the city's newest luxury multipurpose venue and the stunning Jeddah Yacht Club and Marina.